Frequently Asked Questions

ZOHO CRM

How do I change my ZOHO password?
    1. Sign into your Zoho account.
    2. Click the Security tab on your dashboard and click Change Password.
    3. Enter your current password and new password.
    4. Re-enter your new password and click Save.
I left my account open on a public computer. How can I protect my account?
  1. Sign into your account from your own computer.
  2. On the dashboard, click Active Sessions
  3. Click Close all other sessions.
Where can I learn to use ZOHO CRM?

ZOHO offers many training options for their products

Where can I find the Zoho Developer Guides?

Click here to access the  ZOHO Developer Guides

Where can I find the Zoho CRM Knowledge Base?

Click here to access the ZOHO knowledge base.

Google Workspace

How do I change my Google Workspace password?
    1. Sign into your Google Workspace account.
    2. Click the Account icon in the top right corner.
    3. Click on Manage your Google Account.
    4. On the left side menu, click on Security.
    5. In the section titled Signing into Google, click on Password.
    6. Verify your current password on the login window.
    7. Enter and confirm your new password.
I left my account open on a public computer. How can I protect my account?
  1. Sign in to https://myaccount.google.com
  2. On the left side menu, click Security.
  3. At the bottom of the section titled Your Devices, click Manage devices.
  4. Click on the 3 vertical dot menu and log out of the desired device.
Where can I learn to use Google Workspace?

Google provides all kinds of support and documentation on the web. Also, JC Kelly offers online courses through our partnership with Bigger Brains.